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Let's ask Questions

CompTIA Questions are critical thinking questions. You have to actually read the question

Question 1

A company wants to remove information from past users' hard drives in order to reuse the hard drives. Which of the following is the MOST secure method?

A. Reinstalling Windows

B. Performing a quick format

C. Using disk-wiping software

D. Deleting all files from command-line interface:

Question 2

A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor's website and is now experiencing high network utilization and is receiving repeated security warnings. Which of the following should the technician perform FIRST to mitigate the issue?

A. Reset the phone to factory settings.

B. Uninstall the fraudulent application.

C. Increase the data plan limits.

D. Disable the mobile hotspot.

Question 3

A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access. A technician verifies the user's PC is infected with ransomware. Which of the following should the technician do FIRST?

A. Scan and remove the malware.

B. Schedule automated malware scans.

C. Quarantine the system.

D. Disable System Restore.

Question 4

A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor?

A. Keyboard

B. Touch pad

C. Ease of Access Center

D. Display settings

Question 5

A manager reports that staff members often forget the passwords to their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

A. Enable multifactor authentication.

B. Increase the failed log-in threshold.

C. Remove complex password requirements.

D. Implement a single sign-on with biometrics.

Question 6

A technician is setting up a SOHO wireless router. The router is about ten years old. The customer would like the most secure wireless network possible. Which of the following should the technician configure?

A. WPA2 with TKIP

B. WPA2 with AES

C. WPA3 with AES-256

D. WPA3 with AES-128

Question 7

A user’s smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems. Which of the following is MOST likely the cause of the performance issue on the device?

A. Too many applications are running updates
B. The device is currently running in airplane mode
C. The internal memory is failing on the device
D. The OS update is too resource intensive for the device

Question 8

A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet. Which of the following server types should the technician log in to in order to resolve the problem?

A. DNS Server
B. DHCP Server
C. Proxy Server
D. RADIUS Server

Question 9

Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

A. Correct WiFi password
B. SSID
C. Antenna power level
D. Frequency

Question 10

A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future. Which of the following resources would be the MOST important to upgrade to allow for the additional VMs?

A. CPU
B. SSD
C. NIC
D. RAM

Question 11

A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).

A. USB-C
B. IDE
C. SATA
D. USB-A
E. Molex
F. Lighting

Question 12

Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do NEXT?

A. Reboot the computer into safe mode and try to print a test page
B. Download the correct dricers from the manufacturer's website and install them?
C. Unplug the the USB cable from the printer and try another USB slot on the PC
D. Set the printer as the default within the device properties.